Product guide

Help

Learn what ShadowPulse accepts, how to interpret evidence, and how to recover when a provider cannot respond.

Start an investigation
01 · Getting started

Paste one indicator, then review the evidence

The investigation field detects the indicator type automatically. A lookup does not submit files or execute URLs.

IP address8.8.8.8
Domainexample.com
URLhttps://example.com/path
File hashMD5, SHA-1, or SHA-256
02 · Reading results

Treat evidence and interpretation as separate layers

  1. 1
    Start with the deterministic assessment.

    It is calculated from provider detections and cannot be overridden by AI.

  2. 2
    Compare provider panels.

    Sources answer different questions. A clean vendor result does not negate abuse reports or exposed services.

  3. 3
    Use the analyst summary as a draft.

    It condenses allowlisted provider facts. Verify every conclusion against the source data before acting.

  4. 4
    Open community evidence only when needed.

    Reports are unverified user content and are intentionally collapsed by default.

03 · Provider coverage

Coverage differs by indicator type

Only sources currently shown in the investigation workspace are listed below.

ProviderIPDomainURLHash
VirusTotalYesYesYesYes
ShodanYesYes
AbuseIPDBYes
AlienVault OTXYes
IPinfo mapOn demand

Missing provider data means the source does not support that indicator, had no record, was temporarily limited, or could not respond. It is not evidence that an indicator is safe.

04 · Data handling

Provider access is handled by ShadowPulse

Visitors do not need provider accounts or credentials. ShadowPulse sends the submitted indicator to the applicable evidence sources and returns normalized results; it does not upload files or execute submitted URLs.

05 · Troubleshooting

Recover from common states

A source is temporarily unavailable

Keep the evidence already loaded and retry later. Never interpret an unavailable source as a clean result.

Request limit reached

Wait briefly before retrying. Repeated refreshes consume the public request allowance without improving the existing evidence.

Indicator is rejected

Remove surrounding prose and submit a single IPv4/IPv6 address, domain, HTTP(S) URL, or 32/40/64-character hexadecimal hash.

Map does not load

The location source or map tiles may be temporarily unavailable. Map assets are requested only after you choose Map location.

06 · Keyboard shortcuts

Move quickly without losing context

/ or ⌘ K
Focus investigation search
Move between provider tabs
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